Terms & Conditions

 

Last updated: July 2026

Welcome to Haus & Line. These Terms & Conditions govern your use of hausandline.com and the purchase of products from our website. By using this website or placing an order, you agree to these terms.

 

1. About Haus & Line

Haus & Line creates and sells printed-to-order fine art photography and wall art.

If you have any questions, please contact us at:

Email: support@hausandline.com

 


2. Products

We make every effort to accurately display our artwork, colours, and product details.

Please note that colours may vary slightly between screens and the final printed product due to differences in monitor calibration and printing processes.

Product dimensions, materials, and specifications are listed on each product page.

 


3. Pricing & Payment

All prices are shown in the currency displayed on the website.

Applicable taxes and shipping costs are calculated during checkout before payment is completed.

Payment must be successfully processed before an order enters production.

 


4. Printed-to-Order Products

Every Haus & Line print is produced specifically for each order.

Because products are printed to order, orders cannot normally be changed or cancelled once production has begun.

If you need to make a change immediately after placing an order, please contact us as soon as possible. While we cannot guarantee changes or cancellations, we’ll do our best to help if production has not yet started.

 


5. Shipping

Orders are fulfilled through our trusted print and fulfillment partner and shipped to the delivery address provided during checkout.

Estimated delivery times are provided as a guide only and are not guaranteed.

Haus & Line is not responsible for delays caused by shipping carriers, customs processing, weather, or other circumstances beyond our control.

 


6. Returns & Refunds

If your order arrives damaged, defective, or you receive the wrong product, please contact us within 14 days of delivery and include photographs of the issue.

Where appropriate, we will arrange a replacement or refund.

Because every print is produced specifically for each customer, we generally cannot accept returns or exchanges for:

  • Ordering the wrong size
  • Changing your mind
  • Colour preferences based on monitor differences
  • Other non-defective custom orders

For complete details, please see our Refund & Returns Policy.

 


7. Intellectual Property

All photography, artwork, designs, text, graphics, logos, and other content on this website are the property of Haus & Line unless otherwise stated.

No content may be copied, reproduced, distributed, or used without prior written permission.

Purchasing a print does not transfer ownership of the copyright or reproduction rights.

 


8. Website Use

You agree not to misuse this website or attempt to interfere with its operation, security, or functionality.

We reserve the right to refuse or cancel orders where fraudulent, unlawful, or abusive activity is suspected.

 


9. Limitation of Liability

To the fullest extent permitted by law, Haus & Line shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of this website or the purchase of our products.

Nothing in these Terms limits rights that cannot legally be excluded under applicable consumer protection laws.

 


10. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

 


11. Changes to These Terms

We may update these Terms & Conditions from time to time.

Any changes will be posted on this page with an updated revision date.

 


12. Governing Law

These Terms & Conditions are governed by the laws of the Province of Ontario and the applicable laws of Canada.

Any disputes arising from the use of this website or purchases made through it will be subject to those laws.

 


13. Contact

Questions about these Terms & Conditions may be directed to: